Remote Support

Help your customer and Field Support anywhere anytime by giving them visual assistance.


s

rEDUCE ON sITE VISITS

Help your customers


Your customer needs to solve a problem of your machine quickly. With just a click on a link you can start a smart visual video call with him and guide him trough the process.

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ASSIST YOUR TECHSUPPORT

Help your field support


Innovation cycles are fast and it is hard to train every employer on time. Support with BlinkIN your experts in the field by looking over their shoulder and giving them visual assistance.

So Intuitive, So Easy


How BlinkIn helps you

Save money

OnSite Visits are costly. Reduce these costs by giving visual assistance.

Use Artificial Intelligence

Let our visual bot guide your customers through the troubleshooting and save time and ressources.

Increase Customer Satisfaction

Resolve problems faster and enable selfservice by the customer.

Transfer Knowledge

Help your field support to close skill gaps by giving them visual assistance.

Digitalise field service

Report, Document and manage tickets with our CRM plattform.

No App Download

Nobody wants to download an app when they need help. Just send out a link and start resolving problems.

Contact


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